Refund policy

At Aradhya By Nirmal, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our return and refund policy below.

Return Eligibility

Products may be returned if:

• The return request is raised within 7 days of delivery.

• The item is unused, unwashed, and in its original condition.

• All original tags, labels, and packaging are intact.

• The product is not damaged due to misuse.

Non-Returnable Items

The following items are not eligible for return:

• Products purchased during clearance or final sale.

• Gift cards.

• Items marked as non-returnable.

• Products damaged after delivery due to customer handling.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photographs. We will arrange a replacement or refund after verification.

Refund Process

Once your returned item is received and inspected:

• Approved refunds will be processed to the original payment method.

• Refunds generally take 5–10 business days to reflect, depending on your payment provider.

Exchange

Size or product exchanges are subject to stock availability.